Business Analyst for Virtual Assistant Development

at Swedbank in Sundbyberg, Sweden
Field: Business & Strategy
Employment type: Job
Required languages:
- English (professional working proficiency)
Deadline: 31 August 2018
Offer last updated on 2 July 2018
Apply on company website See all job offers from Swedbank

About the job

Our Agile cross country, cross functional and purely Agile team is dealing with exciting things - implementing, expanding, constantly improving and maintaining Virtual Assistant, which handles customer requests through different channels and countries. We believe in honest, trustful, curious and pro-active working environment and we are now impatient to meet you who will be our next Business Analyst!


Within your role you will be responsible for detailing and anchoring of the backlog items across the product development iterations. You will ensure that the requirements of the functionality are well defined and understood by all the parties. You will participate in discovery work, inputs collection in close communication with different stakeholders. Also you will support team and the APO in finding a good balance between life cycle management, maintenance, regulatory compliance as well as development of new features. Business Analyst together with the team also has quality assurance responsibility of delivered functionality.


We are looking for you who have experience in driving requirements from analysis to development, deployment and customer feedback loop;


If you find it motivating to be in an environment where you are given a lot of responsibility, where success is celebrated and shared with others and where the changes that your team creates will be visible for millions of people then this is the workplace for you! Virtual Assistant & Communications unit is in the center of the bank´s transformation journey in strengthening customer relationships in the digital era and you will have the opportunity to be part of it!

More information

Chef/Manager: Gintautas Jonutis, +37 069804402

Finansförbundet: Åke Skoglund +46 70 3720619