We are TravelPerk: a fast-growing, well-funded startup that, since its creation in early 2015, has raised over $30M by world-class investors in some of the most disruptive companies in tech industry including Slack, Trello, Twitter, Farfetch, Deliveroo and Delivery Hero. Our team is made up of A-players from the top companies in the online travel industry - Booking.com and Skyscanner among others.
Our mission is to revolutionize the B2B corporate travel market where over $1.25 trillion is spent each year. We were named as the fastest growing SaaS startup in Europe (#4 in the world) by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired.
If you’re ready to take off with us, keep reading!
Do you enjoy helping customers go through an amazing experience, even in the toughest moments? Are you tired of companies that do not take care of their customers the way you’d like to do so? Are you ready to go the extra mile to help us scale by changing the way organizations budget, book and manage their business travel? If your answer to all these questions is “YES!”, let's talk!
We are looking for a motivated, hands-on person who gets a deep satisfaction only when a Customer is happy and returns once and again.
As a Customer Support Intern, you will be able to have a direct impact on the growth of one of the hottest startups in Europe. You will showcase excellent communication skills in English as well as relationship, and problem-solving skills. You should also act proactively to address clients’ needs and facilitate the booking process end-to-end by providing ad-hoc support to anyone in the team, ensuring effective account management under any circumstances, maintaining our existing company-client relationships at a 7 Star satisfaction standard.
-This position requires being based in Barcelona. -English is the official language at the office.